Refunds

Pro is £3 a month or £15 once. If Pro does not unlock after a successful Stripe payment, we refund that charge in full. If you change your mind, ask within 14 days of the first payment and we will refund through Stripe.

After that, monthly customers cancel in Stripe to stop the next invoice. Lifetime is Pro for as long as Floorcount runs. It is not a refund if we later stop the service. We do not refund because a word was or was not said, and market losses are not a defect.